Working with Annie was as easy and pleasant as can be. She was very prompt to respond to my inquiries and worked with me patiently to find just the right paddles for my custom clothing shop. The paddles are absolutely stunning and you can tell she puts a lot of time, energy, and love into each one. The quality is incredible and the oars are absolutely beautiful. Overall this was a 5 star experience and I would not hesitate to work with Annie again in the future! Thanks!!